The park had not shown a profit in five seasons. Its national ratings were less than 60%. Some of the 194 sites were seasonal campers or empty. The park’s website was out of date. Park reviews were more negative than positive, and staff turnover was high. The campground was in dire need of maintenance. Camper and staff morale seemed at an all-time low, And Then Came The Manager!
A hypothetical campground with fictional characters provide the background for an exciting story of one man’s attempt to save a failing RV park.
CONTENTS
Preface
Ownership Impossible
The Hiring
Moving On
The Evaluation
Seclusion
A New Name
55+ or Family
Ambassadors
Dean’s Neighbors
A Side Trip
The Town
The Museum
Media Director
Remodel /Replace
Park Model Living
Staff Training/Goals
Finding talented people to become part of the park staff was an everyday effort. One of his favorite guidelines came from
Walt Disney:
Hire the personality,
Teach the skill.
185 PAGES - E-BOOK - $25